SHIPPING & RETURNS

SHIPPING POLICY

Free standard shipping for ALL US ORDERS .

We are not responsible for lost or stolen packages.

RETURN & EXCHANGE POLICY

We hope you enjoy your product. In the event that you don't, we will be glad to accept a return OR EXCHANGE of your unUSED, undamaged item within 30 days of delivery. 

 

A restocking fee WILL apply.

Items must be returned in the original packaging to avoid additional fees.

We CAN ONLY exchange items that ARE purchased directly through AURUMJEWELERSUSA.com. Products purchased from other retailers must be returned via that retailer.

No returns will be accepted without prior authorization.

Sale and clearance items are final sale, and cannot be returned.